IT Helpdesk Services
ICS helpdesk is a service to assist your business with day-to-day IT support needs. We provide a dedicated team of IT experts who can handle support tickets and resolve issues for you and employees, freeing up internal IT staff so they can focus on more complex tasks and projects at hand.
Free Consulting
ICS provides free IT consulting and health checks on all your devices. Contact us today and schedule your appointment!
Have Any Questions?
Give us a call or send an email if you need assistance or have a question.
- (704) 867 4427
- [email protected]
ICS IT Helpdesk Services
Our IT helpdesk objective here at ICS is to provide quick and efficient solutions for your business problems, ensuring that you always receive high-quality support and have a positive experience with the company. Our services are commonly provided through various channels, such as phone, email, chat, and web-based ticketing systems.
Did you know that outsourcing your IT will save you money? The average cost of an individual information technology manager is over $70,000 per year and that’s just one employee! The average cost for a business varies depending on factors like organization size, network complexity, and the total number of employees.
The benefits of managed helpdesk support
- Fast response times! We have a team of IT professionals on standby to address support requests as they come in, resulting in faster resolution times and less downtime for your employees.
- Full-time support: Our technicians and engineers are available for your organization when you need us most. Dedicated to you Monday through Friday 8AM - 5PM
- Business cost savings! Outsourcing your IT helpdesk support can be far more cost-effective than hiring and training internal IT staff to handle support requests.
- IT Expertise: At ICS we employ skilled IT professionals and engineers who have experience with a wide range of IT issues and can provide expert advice and guidance.
- Increased business productivity: By outsourcing your IT helpdesk support, your company can free up internal IT staff to focus on more strategic projects, leading to increased productivity and efficiency. Co-managed IT is superior to standalone departments.
Our News
Latest News
Why You Should Update Your Business Phones & IT
You Should Update Your Business Phones & IT The world is constantly changing, and so are the needs of businesses. With the advent of new technology, it is important for...
Low-Voltage Company Vs Electrician For Business Projects
Low-Voltage Company Vs Electrician For Business Projects "Often More Cost-Effective Than Electricians" As someone who has been trained to understand the intricacies of electrical systems, I can tell you that...
Why Your Small Business Needs A Firewall
Why Your Small Business Needs A Firewall Small businesses may think they are immune to cyber attacks because of their size, but they are actually just as much at risk...